Hi, I recently bought a razer kraken x lite, downloaded the 7.1 surround software, did everything right, put what sound it should use and there in the windows option too.
But for a while now I can't turn down the sound on my computer anymore, I can leave my computer on mute that shows there in windows and the sound keeps coming out. If you have any solution... and one more thing I downloaded all my pc's sound drivers updated straight from the manufacturer
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Have you tried reinstalling the audio drivers and the application? Were there any changes made to your device or system before the issue? Please send me the following via PM:
a. Screenshot of System Information.
b. Screenshot of Windows version.
c. Synapse 3.0 logs.
d. Serial number of the affected device.
Save the files via Google Drive, then paste the shareable link to your message. Let's go from there.
*Thread locked to curb conversation to PMs.
a. Screenshot of System Information.
b. Screenshot of Windows version.
c. Synapse 3.0 logs.
d. Serial number of the affected device.
Save the files via Google Drive, then paste the shareable link to your message. Let's go from there.
*Thread locked to curb conversation to PMs.
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