When buying headphones, there was no surround sound activation code, when requesting a new key, he writes for me to register the device, when registering the device, he writes that it has already been registered, how can I resolve this issue?
Serial number (REMOVED)
Question
7.1 surround sound
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- Razer Support
Hi coolPastelBluehome654,
If the scratch card included in the device packaging is missing and the device is already linked to another account, I suggest you return it to the reseller. If you need further help, PM me with the device's proof of purchase so I can verify the information in our system. All the best!
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