7.1 Surround Sound Activation Code | Razer Insider
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7.1 Surround Sound Activation Code


I bought the Razer Kraken Tournament Edition today from Best Buy and went to enter the activation code for the 7.1 Surround Sound, only to be told it's already been used. I restarted the Surround Sound app, and my computer and retried, and am getting the same message. Any ideas or help would be much appreciated.
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15 Replies

  • 1 reply
  • November 27, 2020
same here, really upset about this

So, I am not the only one I guess

yes I have the same problem and please help me

I also have the same problem. Is there a way to fix this?

Same problem here.

this is just a list of me too's huh? well I'm here to say me too lol.

  • 1 reply
  • November 30, 2020
this is just a list of me too's huh? well I'm here to say me too lol.²

  • 1 reply
  • November 30, 2020
You bought a razer kraken TE? Then you don't need a code or "razer 7.1", just open or install synapse 3 and it should recognize the device and let you customize the surround sound.

For anybody else that seems to have this problem, Razer Support on Twitter finally came through.

MattyTheGiant
I bought the Razer Kraken Tournament Edition today from Best Buy and went to enter the activation code for the 7.1 Surround Sound, only to be told it's already been used. I restarted the Surround Sound app, and my computer and retried, and am getting the same message. Any ideas or help would be much appreciated.

Same here. Already chatted with Razer support tonight and the promised a resolution to this issue within 24 - 48 hours.

  • 1 reply
  • December 4, 2020
I have other headsets i want to try with this app
I created a ticket trough live chat , should get an email with activatation code
Some issue with the new product line not listed

MeepoLord
  • Insider Mini
  • 1 reply
  • December 7, 2020
Tried to contact support and they have provided me with the code.

I have the code, but at registration it is invalid... I contacted the support site, I will let you know what was the result.

Issue solved. the Zero "0" is letter o "O". o_O

  • 1 reply
  • December 27, 2020
Кто решил уже проблему по поводу ключа активации на 7.1 ?
Куда и как обращаться?

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