7.1 SURROUND SOUND ACTIVATION CODE | Razer Insider
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7.1 SURROUND SOUND ACTIVATION CODE

  • March 4, 2021
  • 7 replies
  • 29 views

I recently purchased a pair of kraken X's and want to redeem my 7.1 surround sound software, however i accidentally scratched off a couple of numbers and now they aren't readable and I can't get the code right. I registered my product online but i cant seem to find the code anywhere online either.
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7 Replies

julianancell
I recently purchased a pair of kraken X's and want to redeem my 7.1 surround sound software, however i accidentally scratched off a couple of numbers and now they aren't readable and I can't get the code right. I registered my product online but i cant seem to find the code anywhere online either.

Death_Squad
  • Insider Mini
  • March 6, 2021
You can reach out to Razer Chat Support to request for a new code.

  • March 6, 2021
Death_Squad
You can reach out to Razer Chat Support to request for a new code.
Best advice so far tbf, was chasing with email support for 10+ days getting nowhere, am on the live chat now hoping to get through to an agent

  • March 7, 2021
ROBYER1
Best advice so far tbf, was chasing with email support for 10+ days getting nowhere, am on the live chat now hoping to get through to an agent
how do i get to the live chat ? becuase i cant find it anywhere

Death_Squad
  • Insider Mini
  • March 8, 2021
Hey bud, try this link for the live chat- https://support.razer.com/ You can also dial this hotline if tht helps: 1-855-872-5233 (US & CA only) 9AM - 6PM PST, 7 days a week Additionally: Region Peripheral Hotline # US 888-697-2037 Region Blade / Systems Hotline # Singapore 800-601-1456 Australia 1800 1-RAZER (1800 1-72937) Dubai +971 4 388 33 71 Europe 00800-25233758 ** Korea 798 8523 8003 Japan 120941981 Taiwan 809 093 203 Thailand +66 20182411 Philippines 1800 18530041 Malaysia 1800 88 RAZER(72937) US 855-872-5233 International 1-760-448-8997 China 400 0808 769 Russia 8-800-100-36-07 Region Razer Phone UK +44 2033180848

  • March 8, 2021
Thanks but I tried live chat they just said I need to wait to hear back from support, check spam and all that.. If I keep getting told to check my damn spam I want some actual proof that the email even went out to my email address now. Just been more than 2 weeks since I ordered my headset stand and the software on my pc keeps telling me 7.1 sound isn't activated EVERY time I boot my PC up just to rub it in how crap Razer service is. Fumin

Death_Squad
  • Insider Mini
  • March 13, 2021
I understand that man, that sucks but, trust them. The code will be sent, I was told that the code is being requested at the headquarters in SG. Don't worry, once you got it activated, it's forever you can use.