I did the same. The code label to scratch they provide are so bad that the code itself just comes off. Almost as they do it on purpose.



+1 need answer to this.

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Have a read of the following thread



/damaged-activation-code-kraken-x.78350/#post-768014



Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval.



If the code is somewhat still visible, try using a English US keyboard format.

We have seen in the past other English keyboard format cause some activation issues.



Otherwise, wait for one of the RAZER official stuff for further advice through this thread



Prepare the followings~~~

• Name
  
  
• S/N
  
  
• P/N
  
  
• Proof of purchase (legal receipt)
  
  
• Email address &/or RAZER ID used for registering your RAZER product
  
  
  
  
• Photo of the damaged Activation Code
  
  

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caliburn619
hello i have recently gotten a razer blackshark v2 x, when i recived it i accidentally scratched off some of the activation code, i tried registering it but only got an email saying that it is registered without any activation code can anyone help me with this?

CutMeWithRazer
I did the same. The code label to scratch they provide are so bad that the code itself just comes off. Almost as they do it on purpose.



+1 need answer to this.

Please send me the serial number of your device via PM, together with the email address connected to your Razer ID. I can use it to verify the model of your headset and check if you are eligible for code generation. Don't forget to include a photo of the scratched card. Save it via Google Drive, then paste the shareable link to your message. Let's continue our conversation from there.







I'll be locking this thread now.

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