7.1 Surround Sound activation code not working | Razer Insider
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Hi!



I've seen a few of these threads but they seem to be locked out for comments.



I have a Kraken X, registered the product, tried the code. No luck - says it's invalid. No issues with the box, not previously opened, I personally scratched off the code's covering.



Any fix for this?
Allow me to verify the model of your device and check if you are eligible for code generation. Please send me the following via PM:



a. Serial Number:

b. Email Address: (the one linked to your Razer ID.)

c. Photo of the scratched card: (Save it via Google Drive.)

d. Photo of the error message: (Save on the same Google Drive.)



Let's continue our conversation privately. I'll lock this thread now.