7.1 surround sound application not working | Razer Insider
Skip to main content

Hi,

As many of you (as I have read in differents topics) the 7.1 Surround Application does not work...
No  problem during installation, RazerAppEngine is installed, but once connected, no sound, and application doesn't launch (nothing happens when you click on it).
I followed all the instructions (7.1 by default, disabled all in properties, firmware update, drivers, windows update, firewall...) but impossible to make it work…

I searched everywhere for a solution, but without success.
I am really disappointed...

Hi Saxoon_,

To further isolate the problem, please try to perform the troubleshooting here. If that doesn’t help, PM me your device serial number so I can verify its model and provide additional steps to resolve the issue. All the best!

*Thread locked to curb the conversation to PMs.