7.1 surround sound Razer ID method | Razer Insider
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7.1 surround sound Razer ID method

  • July 27, 2021
  • 1 reply
  • 25 views
M
So recently I found out about the 7.1 surround sound feature. I downloaded it, and realized I needed the activation code. I got my Razer Kraken X headphones a while ago so the code was long gone with the box. I registered my headphones and I saw the surround sound output device on speakers, but that was the problem. I don't use the speakers output I use my monitors output as I plug my headset into my monitor. I noticed that you can change what device 7.1 surround sound acts upon, but it says it is not enabled on my account and to use a valid activation code... I checked my junk, spam, everything on all my emails and I don't see any email about the headset I just registered and the surround sound with it. Could you please help me?
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1 Reply

R
Yes, I can help you, but you need to send me the serial number of your headset via PM and the email address connected to your Razer ID. That way, I can verify its model and check if you are eligible for a code generation request. Let's take it from there. I will lock the thread now.
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