A few Razer Blade 17 2022 bugs (and a feature request) to report | Razer Insider

A few Razer Blade 17 2022 bugs (and a feature request) to report

  • 19 February 2022
  • 1 reply
  • 12 views
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Userlevel 3
Hi Razer Team,

I purchased the 2022 RB17 with RTX 3080 ti and UHD display. Love it. But I have a few bugs to report to you in hopes you can fix them.

After waking the machine from sleep, it seems two bugs sometimes appear:

  • The momentum scrolling from the touchpad stops working. No momentum. Only restarting the machine seems to fix it.
  • When not plugged in to the charger, the keyboard lighting will turn off very shortly after you stop typing. It will turn back on when you start typing again. I do not have my machine setup to do this in Synapse. Only restarting the machine seems to fix it.

I have also noticed on several occassions that attempting to bring up the context menu on the windows desktop hangs the desktop process. The spinning cursor appears and the desktop becomes unresponsive. Only logging out and back in resolves this issue.

Also, I would like to make a feature request:

  • In Synapse, please tie the screen refresh setting to the performance mode and save together under the profile. When I am on battery, I am using my laptop for productivity (coding) and not gaming. So the more of the gaming power of the machine that can be set to be turned down or off (including dGPU) the better when in productivity mode. If you look at the Asus ROG, for example, it can be setup to be incredibly efficient when on battery. With the Alderlake CPU, it still can be totally responsive and ready for productivity tasks when in this mode. By doing all of this, I instantly have my laptop ready for long productivity sessions on battery and awesomely powerful gaming sessions when plugged in.

In general, great machine. Thanks for all your hard work on this!
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1 Reply

Razer.Speedcr0ss
Userlevel 7
XrayNorthWest
Hi Razer Team,

I purchased the 2022 RB17 with RTX 3080 ti and UHD display. Love it. But I have a few bugs to report to you in hopes you can fix them.

After waking the machine from sleep, it seems two bugs sometimes appear:

  • The momentum scrolling from the touchpad stops working. No momentum. Only restarting the machine seems to fix it.
  • When not plugged in to the charger, the keyboard lighting will turn off very shortly after you stop typing. It will turn back on when you start typing again. I do not have my machine setup to do this in Synapse. Only restarting the machine seems to fix it.

I have also noticed on several occassions that attempting to bring up the context menu on the windows desktop hangs the desktop process. The spinning cursor appears and the desktop becomes unresponsive. Only logging out and back in resolves this issue.

Also, I would like to make a feature request:

  • In Synapse, please tie the screen refresh setting to the performance mode and save together under the profile. When I am on battery, I am using my laptop for productivity (coding) and not gaming. So the more of the gaming power of the machine that can be set to be turned down or off (including dGPU) the better when in productivity mode. If you look at the Asus ROG, for example, it can be setup to be incredibly efficient when on battery. With the Alderlake CPU, it still can be totally responsive and ready for productivity tasks when in this mode. By doing all of this, I instantly have my laptop ready for long productivity sessions on battery and awesomely powerful gaming sessions when plugged in.

In general, great machine. Thanks for all your hard work on this!


Thanks for observing your unit's performance and posting your feature request. Did you try setting up your laptop's Chroma effect as static and check if the behavior persists while on battery mode? Allow me to help you by disseminating this information to our Support Team and devs. Please send me the following:

a. A video showing the issue (if it is feasible)
b. MSinfo logs.
c. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver)
d. BIOS main tab.
e. Synapse 3.0 logs.

Save the files via Google Drive or any online drive account, then paste the link in your PM. I’ll be locking this thread now to divert our conversation privately.
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