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Account blocked help please

  • April 3, 2025
  • 1 reply
  • 135 views
M
Good morning. I've had to travel to Spain for work. I tried to enter my current phone number, which is from Spain, but I don't have one anymore. The account was blocked. I don't understand much about using a PC or the internet. I'm not good with this type of technology, and I'm not very good at using the internet, so I accidentally blocked the account. Could you help me update my phone number to my current one? That's why the account was blocked when I tried to change it. My current workplace is +34 637968703. I would appreciate it, since I'm not good with computers or social media. I'm a bit clumsy and don't understand much. Or, if it's not necessary, could you help me because, as I mentioned, I don't understand much. Best regards, and thank you very much for your help.
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    1 Reply

    Razer.ScarletRouge

    Hi manu8773,

     

    I understand you're having trouble accessing your Razer ID account due to a phone number verification issue while traveling in Spain. No worries, to help me assist with updating your phone number, please send me a PM with the following details below:

     

    Serial number of a registered product on the Razer ID:

    Email that is associated with Razer ID:

    Date of Birth:

    Full Name:

    Old Phone number:

    New Phone number:

    Billing address:

     

    I'm looking forward to your response!

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