hi, i need help to reobtain my account, let me to explain: my account login is work but has the wrong email and is impossible for me to use some razer apps, the phone with the 2fa is go destroyed in a little accident “i lost in the house and my dogs has try to eat, the dogs health is good the phone is broken and is now in the trash” i need support help but for me is difficult usage the support page, can any moderators or support friends help me ?
Question
Account Problems and 2fa phone lost
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- Razer Support
- 3004 replies
Hey DjDarthyGamer,
I’m here to help. I understand that you’re having issues accessing your Razer account because you lost access to your phone. Please PM the following information below so I can verify your account and initiate a case on your behalf.
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:
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