My previous mobile phone number is linked to my current Razer Gold account. However, I currently have a new phone number where I am trying to update my profile using it, this ended up making the 2-step verification to prompt me for an OTP which was only linked to my old phone number. I appreciate if anyone can give me advice regarding this!
Question
(Account Settings) Lost Old Mobile Phone Number
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- Razer Support
Hi byteTractorRedtools965,
I understand that you lost access to your old phone number. Please PM the following information below so I can verify your account and assist you accordingly.
Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
Country:
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