activation code card accident | Razer Insider

activation code card accident

G
just bought a new kraken x lite and downloaded the 7.1 surround sound . but when i tried to read the code from the card, i accidentally scratched the card and now i can't read it properly. how do i get a new one ?
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5 Replies

I
Same issue with me; contacted customer support after I had registered my headset through Razer ID, and was told that I would be getting a code e-mailed to me within 48 hours. On day 3 now, and still no word, so hopefully you get an answer faster than I am
G
IChurch13I
Same issue with me; contacted customer support after I had registered my headset through Razer ID, and was told that I would be getting a code e-mailed to me within 48 hours. On day 3 now, and still no word, so hopefully you get an answer faster than I am

they just sent me a new actavion code through email. i got a new code just after 2 days, i believe
C
Same problem, but I cannot get in touch with them.

How can I email them? Or where should I email them? Every time I go on their support page, they sent me to the "ask community" section, but I guess only the interns can solve this kind of problem.
H
happened the same thing to me, can u help me please??
i dont know to contact them
F
If you are in the US or California, or want to submit a webform (email) go here: https://mysupport.razer.com/app/warranty-support/?_ga=2.135716530.243238761.1617201103-2003331732.1617201103

If you are in other parts of the world, this should do it: https://support.razer.com/contact-support/?c=gb

Alex

ThatGuyNamedAlex

FutureGaming1
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