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Activation code issue.

  • November 11, 2021
  • 1 reply
  • 7 views
X
I had downloaded the separate app for surround 7.1 because I felt the surround isnt working properly. I used the code on 7.1 and that didn't work, so I uninstalled all razer and reinstalled it, on the THX app it now prompts me to input the code again, but the same code obviously doesnt work twice. I only have the one Razer account so I had to have redeemed it on the same account. I really can't shell out another 20$ for getting it when I already should have it. Could someone help?
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1 Reply

R
Allow me to help you with this. Please send me the serial number of your headset via PM, along with the email address linked to your Razer ID. I can use those to verify the model of your device and check if you are eligible for code generation. Also, include a photo of the activation code and the error message. Save it via Google Drive, then paste the shareable link to your message. Let's continue from there. *Thread locked to curb conversation to PMs.
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