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Activation code problem

  • December 8, 2024
  • 2 replies
  • 61 views

The activation I have recieved deos not work. I recenlt bought a blackshark v2 x wired headphone . I wanted to use 7.1 and I added my device to the account then I received an activitation code . I tried to use it but It did not work ! Solve this problem as soon as possible please

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    2 Replies

    FiszPL
    Vanguard
    Forum|alt.badge.img+1
    • FiszPL
    • VANGUARD
    • December 9, 2024

    Please don’t post any details like serial number / activation codes etc.

    Are you using trying activate 7.1 surround app: https://www.razer.com/eu-en/71-surround-sound ?

    Razer.sushi.boi
    Forum|alt.badge.img

    Hello there, ​@rorschach60!

     

    The THX Spatial Audio is different from the 7.1 Surround Sound. They are entirely different. You need the 7.1 Surround Sound software for this one. Please follow the steps below:

    - Download the 7.1 Surround Sound software. (Click the green hyperlink on the left)
    - Run the 7.1 Surround Sound installer.
    - Click “INSTALL”.
    - Launch the 7.1 Surround Sound app when the installation is completed.
    - Log in with your Razer ID.
    - Enter the activation code that came with your purchase.
    - Click “ACTIVATE”.

     

    If that didn’t work, then shoot me a PM along with your headset’s serial number so I can validate it and the code.

     

    *Thread locked to curb conversation to PM.

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