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Activation code unreadable

  • October 30, 2021
  • 4 replies
  • 52 views
C
Hello The store I bought my headset on put a giant sticker over the activation code. Trying to remove the sticker to see it just rips the code so it is not readable. Is there another way I can verify my purchase to get access to the surround sound ?
This topic has been closed for replies.

4 Replies

R
  • rxJotaD
  • October 30, 2021
:mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_::mad_:
R
  • rxJotaD
  • October 30, 2021
i just accidentally scratch out some letters from the activation card. This is the evidence of the kraken X headset and the damaged activation code. Can i have chances to recover my activation codes?
Sye_The-Vie
Vanguard
  • Sye_The-Vie
  • VANGUARD
  • October 31, 2021
@CeruleanAPATITEthink264 & @rxJotaD Have a read of the following thread /damaged-activation-code-kraken-x.78350/#post-768014 Unfortunately, lost, stolen, damaged, thrown out Activation codes do not get covered by the RAZER's limited warranty and will be subject to approval. If the code is somewhat still visible, try using a English US keyboard format. We have seen in the past other English keyboard format cause some activation issues. Also, is this a brand new headset, or a second hand? If it is a second hand, possible the previous user have implemented the activation code onto their RAZER ID. Because activation codes for 7.1 Surround Sound can only be applied to one RAZER ID. Otherwise, wait for one of the RAZER official stuff for further advice~~~
Sye_The-Vie^^
R
@CeruleanAPATITEthink264 ,@rxJotaD Let me verify if you're still eligible for a new one. PM me the following:
  • Full name:
  • Email:
  • Phone number:
  • Serial number:
  • Proof of purchase:
  • Photo of your scratch code:
*Thread locked to curb the conversation to PMs.
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