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Question

activation problem

  • January 7, 2025
  • 2 replies
  • 7 views

Hi there, i bought Razer Blackshark v2 X usb Headset and i want to active 7.1 sound
i registered it in razer id with it serial number. it added to razer id and sent me activation code
but when i enter it in THX SPATIAL AUDIO app it says “the code you have entered does not seem to be valid. please try again”

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2 Replies

  • Author
  • Insider Mini
  • January 7, 2025

please help me with that. what should i do?

 


Razer.sushi.boi

Hey, ​@erfan18!

 

You have entered it on the wrong app. The THX Spatial Audio is different from the 7.1 Surround Sound feature. Please send me a message via PM along with your headset’s serial number so I can validate it and help you with the activation.

 

*Thread locked to curb conversation to PM.