Dear Sir/Ma'am,
I recently received an email from Acroma Logo stating that my warranty claim was rejected and advised me to contact the seller for warranty assistance. However, upon reaching out to the seller, I was redirected back to Acroma Logo. I also contacted Razer Assist, who confirmed that my product is defective and advised me to contact Acroma Logo.
I had high expectations for Razer, touted as a top global brand by my friends, but now I regret my purchase. While I'm not seeking a refund, as an Indian, I'm concerned about potential challenges. Discrimination from others should not be part of the equation. Thank you for your attention to this matter.