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Question

already registered product

  • October 23, 2025
  • 1 reply
  • 22 views
B

Good afternoon, I purchased Razer Blackshark V2 headphones. When I tried to register them to receive a code for 7.1 sound, it says that the product has already been registered, although they are new and I just bought them. I live in Ukraine.

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    1 Reply

    Razer.Ten
    • Razer.TenRazer Support
    • Razer Support
    • October 23, 2025

    Hey ​@bobr12,

    Let me check on it. Can you send me a PM with the serial number so I can verify it in our system and go over the registration details?

     

     

    *Thread locked to curb conversation to PM.

     

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