alsmost new Razer core X chroma not showing up on 3 different graphics , 3 different laptops

Question

Hello!I bought a Razer core X chroma unit on ebay this February (02.2024) as a almost new great condition display unit. IT served me well till this week . It was left unplugged for 3 weeks and it seems like the unit doesnt want to establish connection. It is stuck in a bootlooping like mode where the fans and light go on for 3 seconds and immidietly it restarts itself without showing up on windows in any way. Although when its connected via normal usb c non thunderbolt it is shown in the device manager properly as razer core x chroma and it gives out a message about plugging it with thunderbolt cable. But when the proper thunderbolt cable is connected its unresposive and seems to be restarting itself constantly.  I tried it with 3 different graphics cards 2 different thunderbolt cables and 3 different laptops in all configurations, swapping and testing everythingLaptops used;. Samsung book 3 pro 360 (which Is my personal and was used with it till now)Microsoft surface studio 2 , Razer Blade 16 RZ09-0483UGj4 ,Cards; rtx 2060 (my personal used in the egpu till now), rtx 3070 and rtx 4070 super So as you can see the options are narrowed down to the egpu itself , the support site shows me the its out of warranty and its believable as it was not bought directly from razer.And now comes the question what do I do ? I cant get help directly from support, cant find any firmware nor anything. Please help me :// Best regards, Dalmian *Should also add that the internal psu was also tested and is working properly.

OuterSpacecityfirst611 · Answer

You are experiencing almost exactly the behavior that I am experiencing. I have started to document it in a couple different threads in the hopes to get more attention on this issue.Here is one thread ;Here it another :

Sign up

Log in with Razer ID to create new threads and earn badges.

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

Scanning file for viruses.

This file cannot be downloaded