Anyone had problems with Razer14 2021 keyboard lately? | Razer Insider
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Anyone had problems with Razer14 2021 keyboard lately?

  • June 2, 2025
  • 1 reply
  • 16 views
H

Wanted to know if someone here has had my weird problem with the laptops keyboard:

Lately it started to stop registering some reystrokes. Only on the onboard laptop keyboard. Keys like space, b, v, g, t, and 6. Some would think its a hardware issue. But if you boot into BIOS the keys register perfectly (in the user password form)

I have tried everything: reinstall synapse, wipe the OS and reinstall windows (everything fine in win10 and win11 without the latest updates)

So this narrows it down to a issue with some of the latest win11 updates.

We need support here.

 

Regards

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    1 Reply

    Razer.ScarletRouge

    Hey there, ​@HellbringerVEN!

    I understand you are having issues with your Razer14 2021 keyboard. No worries, let me help you. Please try these troubleshooting steps on this link to help resolve the issue: The built-in keyboard or touchpad on my Razer Blade freezes, lags, or is not working

    If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number so I can check its details here on our system. 

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