Apologies for cross post: Razer Ripsaw No Audio Xsplit

Hi there. I attached something to an older post about Ripsaw Audio because I couldn't find the new thread button. Sorry about that, but I'm super frustrated. Running a Razer Ripsaw with PS4 attached to a Windows 10 machine with 32gb of ram. I have never had a problem really (save for the feed freezing and having to hit refresh on the input periodically; not always). I was speaking with a friend on PSN chat getting ready to stream when I realized that the sound was suddenly gone from the PS4 in Xsplit. I checked the line in through xsplit; maximum volume. Concerned, I switched over to the PS4 direct; no sound there either. So now I'm panicking something is wrong with my PS4. I decide to take my HDMI cable and bypass the Ripsaw. Sound working fine. So now I know it's the Ripsaw, because I'm still having issues with audio even when not in Xsplit. I unseated and reseated all cables multiple times. I rebooted the PS4 several times, as well as the PC. I uninstalled and reinstalled the ripsaw drivers. Still same. Only thing I notice is there is a slight popping sound now if I try to change the volume of the input through xsplit, as seen here: https://www.youtube.com/watch?v=MgDX9gS_P2o