Hey everyone!



I recently bought a Razer blade 17 and im starting to notice some audio issues and im having some difficulty trying to fix it. Every time I play the music there seems to be a static noise in the background and it continues a few seconds after I stop the music. This is extremely prevalent when im in a zoom call and the static noise in the background constantly goes in and out when people start and stop talking. In addition, when im listening to any audio below volume 6 the static is louder than my music. I attached a .mp3 from my reddit post where you can hear the background static when I play / pause music (play at full volume to hear). Initially, this problem was solved when I just restarted my computer but now the static is permanent regardless if I restart.



https://www.reddit.com/r/razer/comments/l7jxxw/razer_blade_17_sound_issue/



I checked driver and windows updates already, output device, sample rate / bit, and I have turned off all audio enhancements and application specific control of the device.



Any ideas on ways to solve the issue? I bought the laptop refurbished with 3rd party warranty so Razer won't let me ask questions through their website.