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Authenticator

  • April 17, 2024
  • 1 reply
  • 42 views

i lost My old cellphone and i dont have the backup codes ;-; i need to deactivate the 2FA.

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1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • April 18, 2024

Hi CeladonGreencitysharp439,

Let me help you with your concern. Please PM me the following information below for account verification and for me to initiate a case on your behalf.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country:

*Thread locked to curb the conversation to PMs.