bad sound on my kitty kraken bt | Razer Insider
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when i turn on the headphone and i listen to music on my computer, my headphone sounds good but once i start to play a game the quality become really bad and i cant turn on or off the gaming mode. I don’t know what’s my headphone problem, i tried to instal 7.01 surround but nothing change. once i turn off the game my kraken kitty v2 bt quartz edition has a good audio back. also my mic sounds really far away when i talk. i made a ticket to razer support but i have no answer so please try to help me

Hello Megami18,

I'm here to assist you. What troubleshooting steps have you tried so far to resolve the issue? Please PM me your ticket number so I can review your case history and coordinate with the team. I await your message. Best regards!


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