need help :(

even with a windows 11 portable usb stick and a fresh system no chance to install the firmware. The programme hangs every time :(

No one else with the problem?

 a new update from 17 July has been released. at least it opens, but the message appears on a Razer Blade 18 that the firmware is only for a Razer Blade 18 and is not compatible with my system.…

They will not help you - Razer Support. They themselves do not know what the problem is. I fixed the faulty installer and there you go:

Thunderbolt firmware was updated to 16.1 version. Want to find out how to do it - get back to me on priv

They will not help you - Razer Support. They themselves do not know what the problem is. I fixed the faulty installer and there you go:

 

 

Thunderbolt firmware was updated to 16.1 version. Want to find out how to do it - get back to me on priv

How did you fix installer?

I decided not to give instructions on how to fix it - I can send only the repaired installer. Razer sold me a defective product (Minor cosmetic defect) in hardware for over $4000, and now they don't want to help me - so let them solve the problem themselves. But they will not help you because the problem is not critical. Only a few people report the problem. Most don't know it exists. It is not only a problem with connecting external monitors. It also affects the correct detection of the device during the installation of Windows 11. The Thunderbolt 5 hardware is not always detected and installed correctly. I am thinking of installing the system, not using recovery.
I am considering selling my unit and buying a laptop from another manufacturer.

Let me know please. Thanks a million!

The update is out! They have now fixed this issue.

https://mysupport.razer.com/app/answers/detail/a_id/14072

Hello guys!

There's a new firmware update that you can download here. If that'd didn’t work, let me know through PM so I can help you raise your concern to the relevant team.

*Thread locked to curb conversation to PM.