Barracuda X: Behaviour with incoming calls via Microsoft Teams | Razer Insider
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Question

Barracuda X: Behaviour with incoming calls via Microsoft Teams

  • 13 July 2024
  • 1 reply
  • 156 views

Since a few weeks I have following new behaviour with my Barracuda X headset when there’s an incoming call via MS Teams:

  1. The headset voice which says “power on” and “bluetooth connected” now also says “incoming call” - not only once, but the whole time until I accept the call. And when I accept the call, the voice still says “incoming call” for a few seconds so I can’t hear what the other person says.
  2. Also new is the behaviour that the headset seems not to recognize that it is in use when I accept an incoming call, because after nearly 15 minutes it says “power off” and turns off. I think, it’s the power safe mode which turns it off. When I join a meeting or start a call by myself, this doesn’t happen.

I’ve done a firmware and driver update and also a Windows 10 update, but this didn’t help.

  • Insider Mini
  • July 30, 2024

Please fix this or´give us an option to turn this off!


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