Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

Woahdang_Jr · 2022-10-13T21:58:28+00:00

I just received my new Basilisk Ultimate in the mail today, and as soon as I set it up I started having the issue that every few minutes or more, it would disconnect and make the windows disconnect sound three times and windows device connect 1-2 times. I restarted my computer multiple times, checked for synapse updates, and re-installed synapse 3, and nothing seems to work.

Skip to main content

Forums
Support
House Rules
Promos and Giveaways
Razer Silver Rewards

Create
Login

[MONTHLY SILVER] January 2026 30,000 Silver Drawing

2 hours ago

Home
Community Overview
Razer Support
Razer Support
Basilisk Ultimate Repeatedly Disconnecting and Reconnecting and effecting other mice.

Powered by Gainsight

Cookies Cookie settings Accessibility statement

Sign up

Already have an account? Login

Log in with Razer ID to create new threads and earn badges.

LOG IN

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

LOG IN

Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.

Enter your e-mail address

Back to overview

Scanning file for viruses.

Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.

OK

This file cannot be downloaded

Sorry, our virus scanner detected that this file isn't safe to download.

OK

Shop

RazerStores
RazerCafe
Store Locator
Purchase Programs
Bulk Order Program
Education
Only at Razer
Razer Silver Rewards
Affiliate
Newsletter

Explore

Technology
Chroma RGB
Concepts
Esports
Collabs

Support

Get Help
Registration & Warranty
RazerStore Support
RazerCare
Manage Razer ID
Support Videos
Recycling Program
Accessibility Statement

Company

About Us
Careers
Newsroom
zVentures
Contact Us

FOR GAMERS. BY GAMERS.™

Site Map
Legal Terms
Privacy Policy

FOR GAMERS. BY GAMERS.™