Basilisk v3, "item serial number is unkown" | Razer Insider
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Basilisk v3, "item serial number is unkown"

  • December 18, 2021
  • 2 replies
  • 32 views
L
I just bought a Basilisk v3 from Best Buy in Boston area. When I was trying to register the product online, the website complained that the "item serial number is unkown". Should I return this product to Best Buy?
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    2 Replies

    L
    • LArchCS
    • Author
    • December 18, 2021
    Is it because the product I bought was a returned one, and the serial number has already been used??
    R
    Let me check on this. Please send me the serial number of your device along with a copy of its proof of purchase via PM. That way, I can check on it from my end and verify its warranty status. *Thread locked to curb the conversation to PMs.
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