As same with the title. I have mine bought last March and right now the. DPI button is no longer functioning.
Tried basic troubleshooting like reset firmware, reinstall synapse, change function even used to a different PC but problem still persists.
Any workaround or should I RMA?
Hi toolshitCyanProcess174,
I’m here to help. Have you followed the troubleshooting from this article? Did you notice any physical damage to the mouse or the cable? Please PM me your device serial number and proof of purchase so I can check its warranty. Save the shareable files via any online drive account listed here. All the best!
*Thread locked to curb the conversation to PMs.
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
