Basilisk v3 scroll wheel issue

i just bought a basilisk v3 a few days ago and now the scroll wheel is stuck in infinite scrolling mode for some reason and when i try to use razer synapse and the scroll mode switch button, it shows that in synapse it is switched to tactile mode however it was still infinite scrolling on the mouse. Sometimes the light would also turn red a little in some light zones of the rgb. Pls help me guys idk whats wrong and what i can do to fix it