Basilisk x hyperspeed 2.4GHz dongle does not working | Razer Insider
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Basilisk x hyperspeed 2.4GHz dongle does not working

  • August 19, 2024
  • 1 reply
  • 72 views
J

hello, my razer basilisk x hyperspeed doenst function while using 2.4GHz, i my pc keep telling me USB device not recognize, my synapse not showing my mouse when i using 2.4 GHz ( now i using bluetooth ). i tried every solution that i found here, but still not working ;.;

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    1 Reply

    Razer.sushi.boi

    Hi there, @Jasper1230!

     

    Are you using a USB hub? Try plugging it directly into your PC’s motherboard. If possible, try it on a different computer just to check if the same issue persists. If it does, feel free to send me a PM along with your mouse’s serial number so I can look for other troubleshooting steps.

     

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