Basilisk X Hyperspeed Cutting out | Razer Insider
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Basilisk X Hyperspeed Cutting out

  • August 13, 2022
  • 2 replies
  • 30 views
C
Recently I have been using my Basilisk X Hyperspeed when all of a sudden it just stopped working. I nearly bought a new mouse. I thought it might have been an issue with the laser inside. today I tried testing it, and Synapse showed that the battery percent went from full to about to die. right before the mouse stopped working. anyone know how I can fix this? Firmware all updated windows Full battery
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    2 Replies

    C
    I fixed it. I don't know how, I just switched the battery out for a rechargable one. I don't know what I did wrong, but it's mostly fixed now.
    Razer.Zionzedd
    It looks like the previous battery was not providing sufficient power for the mouse. Make sure to use an alkaline battery and that the battery compartment is tightly secured. Feel free to check our self-help page for product updates and troubleshooting steps or PM me anytime should you need further assistance.
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