Battery Drain When Powered Off | Razer Insider

Battery Drain When Powered Off

  • 18 January 2020
  • 7 replies
  • 31 views

The battery in my Razer 15 Advanced - Late 2019 dies completely in 5-6 days when the machines is supposedly powered off. Nothing is connected to USB ports so I can't imagine what is draining the power.

Ideas welcome?

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7 Replies

Userlevel 7
Hi there! Thanks for posting your Razer Blade's concern on our Support board. By the way, did you shut it down or it was placed on hibernate or sleep mode? Please send me a PM together with the laptop's serial number. Let's continue from there.
Here are the Laptop product and serial's number:

Product ID: (*Removed for security purpose)
Serial No: (*Removed for security purpose)

Yes, I did a proper shut down of the laptop. It was not in sleep or hibernate mode.

Thanks
Userlevel 7
mchernis
Here are the Laptop product and serial's number:

Product ID: (*Removed for security purpose)
Serial No: (*Removed for security purpose)

Yes, I did a proper shut down of the laptop. It was not in sleep or hibernate mode.

Thanks


Thanks for posting your laptop's details. By the way, I omitted the information above to prevent anyone from using it. Anyhow, please send me a PM. Let's continue from there.
Sorry...just sent a direct PM..
Userlevel 7
mchernis
Sorry...just sent a direct PM..


That's alright. By the way, I've replied to your PM. I'll wait for your response.
Yes, I got and will send the information when I get home from work. How do you do a screenshot of a BIOS screen though?

Mark
Userlevel 7
mchernis
Yes, I got and will send the information when I get home from work. How do you do a screenshot of a BIOS screen though?

Mark


Hi there! Thanks for asking. I've replied to your PM with the instructions. I'll wait for your response.