Battery Drain When Powered Off
The battery in my Razer 15 Advanced - Late 2019 dies completely in 5-6 days when the machines is supposedly powered off. Nothing is connected to USB ports so I can't imagine what is draining the power.
Ideas welcome?
This topic has been closed for replies.
- Razer Support
Hi there! Thanks for posting your Razer Blade's concern on our Support board. By the way, did you shut it down or it was placed on hibernate or sleep mode? Please send me a PM together with the laptop's serial number. Let's continue from there.
Here are the Laptop product and serial's number:
Product ID: (*Removed for security purpose)
Serial No: (*Removed for security purpose)
Yes, I did a proper shut down of the laptop. It was not in sleep or hibernate mode.
Thanks
- Razer Support
mchernisThanks for posting your laptop's details. By the way, I omitted the information above to prevent anyone from using it. Anyhow, please send me a PM. Let's continue from there.
Here are the Laptop product and serial's number: Product ID: (*Removed for security purpose) Serial No: (*Removed for security purpose) Yes, I did a proper shut down of the laptop. It was not in sleep or hibernate mode. Thanks
- Razer Support
mchernisThat's alright. By the way, I've replied to your PM. I'll wait for your response.
Sorry...just sent a direct PM..
Yes, I got and will send the information when I get home from work. How do you do a screenshot of a BIOS screen though?
Mark
- Razer Support
mchernisHi there! Thanks for asking. I've replied to your PM with the instructions. I'll wait for your response.
Yes, I got and will send the information when I get home from work. How do you do a screenshot of a BIOS screen though? Mark
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.