Hello, can someone advise as to where I can purchase a new battery. The battery has swollen and popped mouse pad. Serial number
Thank you.
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CarlyLo
Hello, can someone advise as to where I can purchase a new battery. The battery has swollen and popped mouse pad. Serial number BY1947A70700599
Thank you.
I would love to help. Share a photo/short clip documenting the bloated battery of your laptop through Google Drive and send it to me through PM. I will start a case and raise your concern to the relevant team so we can check our options in providing you with a replacement battery. I removed the serial number of your laptop from your post for security reasons.
*Thread locked to curb conversation to PM.
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