Bought the laptop 3 years back and it was running smoothly until a few months ago when my trackpad stopped working and there was visible bump on the back of the laptop. I tried looking up about it on the internet and contacted razer support about it on their website, but I was denied because my laptop’s warranty had expired. How can I get a replacement for it if that’s the case?
Question
Battery Swelling on Razer Blade 14 (2021) and how can i replace it if my warranty expired?
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- Razer Support
- 3302 replies
Hi lifeFeldspartech538,
Let me assist you with your Razer Blade 14” having battery swelling issues. I can kick start a case and forward this to our Support Team to request a battery replacement. Please PM me the following information below:
Full name:
Email:
Mobile/Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Subscribed to Razer Care?: Yes/No
Pictures or a video that clearly shows the damage to the device. Save the shareable file via the Google Drive listed here.
*Thread locked to curb the conversation to PMs.
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