Battery swollen, Trackpad not working! Razer Blade 15” Base (2021) | Razer Insider
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Battery swollen, Trackpad not working! Razer Blade 15” Base (2021)

  • November 27, 2023
  • 1 reply
  • 86 views

Hello, 

Whenever my Razer Blade gets a little hot, the Trackpad clicks become very heavy and causes issues. It only reverts to a usable state after hours of cooling down. 

Also - the screen occasionally tears and botches so severely, that one section of the screen is “repeated” across the entire monitor. I usually need to restart or sleep & wake the laptop to fix this. 

 

What are my options?? 

Thanks! 

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1 Reply

Razer.Aero
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  • Razer Support
  • 3325 replies
  • November 29, 2023

Hi Kaivalry,

Let me assist you with your Razer Blade 15” Base (2021) having battery swelling and tracpad issues. I can kick start a case and forward this to our Support Team to request a battery replacement and assist you further with your laptop repair. Please PM me the following information below:

Full name:
Email:
Mobile/Phone Number:
Laptop serial number:
Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:
Place of Purchase: (The vendor's website or physical store address)
Date of purchase:
Proof of purchase: (you may skip this part if the unit is already out of warranty.)
Subscribed to Razer Care?: Yes/No
Pictures or a video that clearly shows the damage to the device. Save the shareable file via the Google Drive listed here.

​​​​​​​*Thread locked to curb the conversation to PMs.


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