Blackshark V2 Pro (2023) THX Spatial not working | Razer Insider
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Question

Blackshark V2 Pro (2023) THX Spatial not working

  • August 8, 2023
  • 1 reply
  • 407 views

Hello.
So I recently bought my blackshark v2 pro 2023 headset and am having problems with the THX Spatial feature. I tried everything there is to enable it, like reinstalling drivers, reinstalling synapse, cortex and thx spatial audio and setting thx spatial as standard device. But nothing works. When I try to set thx spatial as standard device in sounds I just dont hear anything. I always made sure to switch from stereo to thx spatial in the sound tab in synapse. Also after looking at tutorials on fixing this they seem to always have a “mixer” tab which i just dont have (might just be older versions), so maybe this has something to do with it. I have genuenly no clue what the issue is and need help.


I apologize if my wording is bad, its my first post here and english isnt my main language.

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1 Reply

Razer.Zionzedd

Hi @Biogene_HD,

 

Thanks for posting your concern in the support board. Can you PM me the serial number so I can verify its model and check my resources for options to help you address the THX problem of your new Razer BlackShark V2 Pro 2023 headset? I’m looking forward to hearing from you soon.


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