Blackshark V2 Pro headset audio cuts out randomly | Razer Insider

Blackshark V2 Pro headset audio cuts out randomly

  • 26 May 2022
  • 1 reply
  • 73 views

I have now bought 2 of these headsets and they both have the same problem. On PS4, Xbox, PC, doesn't matter. The audio will cut out or "skip" for a short time, making it incredibly frustrating in a game. Please help.

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Userlevel 7
kmann93
I have now bought 2 of these headsets and they both have the same problem. On PS4, Xbox, PC, doesn't matter. The audio will cut out or "skip" for a short time, making it incredibly frustrating in a game. Please help.


Try the steps here to further isolate the issue. Otherwise, this is highly likely a hardware problem. If you have questions, feel free to check our self-help page or PM me anytime should you need further assistance.