Blackshark V2 Pro headset constantly disconnecting | Razer Insider

Blackshark V2 Pro headset constantly disconnecting

  • 28 October 2023
  • 1 reply

Bought this one around middle of the year and it was working fine up until recently. It’s now connecting and disconnected for around 2-3 seconds for anywhere between 10 second intervals OR 15 minute intervals or anywhere inbetween.

Really makes them unusable. Have tried factory resetting - uninstalling - moving the Bluetooth USB around.

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1 Reply

Hello LordUmami,

I’m here to help. Does the headset show up in the device manager? Does this problem happen while you are wireless or wired? Please try to perform the troubleshooting steps from this article to resolve the issue. If you need further assistance, PM me with the device serial number so I can verify its model and check for available firmware updates. All the best!

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