blackshark V2 pro not powering on and not working | Razer Insider
Question

blackshark V2 pro not powering on and not working

  • 30 April 2024
  • 1 reply
  • 28 views

hello…

I’ve had my blackshark v2 pro for 2 years now, yesterday it stopped powering on (it does power on when it’s plugged on with the cable but still no audio) 

i tried using other headsets on my computer and it worked fine. but my razer won’t! 

it doesn’t show on the razer synapse app as well.

when it’s plugged to the cable the light turns green

doesn’t turn on without a cable.

tried uninstalling the drivers and restarting the PC and nothing happened.


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1 Reply

Userlevel 1

Hi, @DrAsem!

 

Thanks for letting us know about this. Here’s a firmware updater that might help. If that’s didn’t work then you can send me a PM along with its serial number so I can check for other options.

 

*Thread locked to curb conversation to PM.