Blackshark v2 pro THX Audio not working | Razer Insider
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Question

Blackshark v2 pro THX Audio not working

  • September 24, 2025
  • 8 replies
  • 223 views

Raphven

Hello 

Today my razer Blackshark v2 pro startet doing weird things i normally bootet up my pc and the headset just wont switch to THX its the sama damp/metallic sounding audio even if i try to switch from stereo to thx nothing happens, the sound setting dont work aswell i can switch to everything but nothing happens please help me.

8 Replies

  • Insider Mini
  • September 25, 2025

I have the same problem. There was an update to Synapse 4 today, and after that THX is not working, equalizer levels are not working, and enhancement effets are not working.


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • September 25, 2025

Blackshark V2 Pro 2020 or 2023?

Also which Synapse version do you use?


  • Insider Mini
  • September 25, 2025

To fix Razer Blackshark V2 Pro THX Audio not working, you should update your headset's drivers and Windows updates, set THX Spatial Audio as the default audio device in Windows settings, ensure THX is enabled in Razer Synapse 3, disable conflicting audio software like Nahimic, and if problems persist, try a clean reinstallation of Razer Synapse.


  • Insider Mini
  • September 25, 2025

To fix Razer Blackshark V2 Pro THX Audio not working, you should update your headset's drivers and Windows updates, set THX Spatial Audio as the default audio device in Windows settings, ensure THX is enabled in Razer Synapse 3, disable conflicting audio software like Nahimic, and if problems persist, try a clean reinstallation of Razer Synapse.

 

This is outdated advice. THX is not a separate audio device in Windows. This was changed by Razer quite a while ago.


  • Insider Mini
  • September 25, 2025

Blackshark V2 Pro 2020 or 2023?

Also which Synapse version do you use?

 

2020 / Synapse 4.


  • Insider Mini
  • September 25, 2025

Hi Folks,

 

I think this is part of a bigger issue, see this post that relates to both mic settings and THX/EQ settings: https://insider.razer.com/razer-support-45/razer-blackshark-v2-pro-mic-not-working-on-applications-82234

 

Thanks,

 

Tom.


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • September 26, 2025

Blackshark V2 Pro 2020 or 2023?

Also which Synapse version do you use?

 

2020 / Synapse 4.

Strange… it was fixed some time ago. So probably they’ve done this again - they broke already fixed thing.

I’d also recommend to try the “open beta” version which may have fixes quicker than stable version: 

At least I don’t have any problem with EQ or THX on this version @ Blackshark V2 Pro 2020.


  • Insider Mini
  • September 27, 2025

To fix Razer Blackshark V2 Pro THX Audio not working, you should update your headset's drivers and Windows updates, set THX Spatial Audio as the default audio device in Windows settings, ensure THX is enabled in Razer Synapse 3, disable conflicting audio software like Nahimic, and if problems persist, try a clean reinstallation of Razer Synapse.