Blackshark V2 Pro Wireless | Razer Insider
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Blackshark V2 Pro Wireless

  • January 13, 2021
  • 2 replies
  • 12 views

All the reviews said that this headset was able to be adjusted via Synapse but I am unable to do it. Am I doing something wrong. It doesn't show it as being compatible.
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2 Replies

  • Insider Mini
  • January 21, 2021
I had several issues with this headset in Synapse also. I had to uninstall and reinstall Synapse 3.0 AND uninstall the drivers Windows tried to automatically install when I connected the headset via USB the first time. Now it shows up in Synapse.

Razer.Speedcr0ss
Putter1013
All the reviews said that this headset was able to be adjusted via Synapse but I am unable to do it. Am I doing something wrong. It doesn't show it as being compatible.
Hey there! Thanks for creating this thread. Ensure that your headset is connected to your computer via wireless through its USB transceiver. Were you able to repair your Razer Synapse? If you haven't, please perform the steps below: 1. Right-click the Start button. 2. Select Apps and Features. 3. Search for Razer. 4. Select Synapse. 5. Choose to uninstall. 6. "Uninstall" again. 7. Wait for the Razer menu to open, then select "Repair". 8. Wait for the repairing process to finish and restart once it prompts you. 9. Central services will request you to log in, then launch Razer Synapse.