Blackshark V2 Pro Wireless Volume Knob Issue | Razer Insider
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Blackshark V2 Pro Wireless Volume Knob Issue

  • March 19, 2021
  • 3 replies
  • 207 views

Hi, so I recently purchased a Blackshark V2 Pro headset around 3 days ago and i noticed that even if I turn the volume knob all the way down i can still hear it, but only on the left earcup. Does anyone else have this issue?
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3 Replies

Update: Just went to the store I bought the headset from and the replacement has the same issue, you can still hear the volume when you turn the dial all the way down. Does anybody know if this is supposed to be normal? Cause I went live chat support and the agent said I should get a replacement, which I did. Any help or advice would be appreciated.

Neostar
  • Insider Mini
  • March 20, 2021
This sounds like a software issue, check the windows volume settings

Neostar
This sounds like a software issue, check the windows volume settings
It also does the same thing wired, even on my phone.. So idk. Hopefully a firmware update will fix it.