BlackShark V2 - Wired Gaming Headset + USB Sound Card and Base Station V2 Chroma - Chroma Enabled Headset Stand with USB 3.1 Hub and 7.1 Surround Sound

I purchased the BlackShark V2 in April 2023 and have been using it with Spatial Audio activated, and everything was working fine. I encountered a couple of issues with some Synapse updates in the past, but I was able to resolve them through self-research. Then, last May, I got the Base Station V2 and connected my BlackShark V2 with its USB sound card into it, and Spatial Audio still worked properly.

Today, I proceeded to activate the 7.1 Surround Sound that came with the Base Station V2. I downloaded and installed it, and it added a 7.1 Surround Sound option on my Windows Sound Output settings. I selected it and turned it on. It did not ask for an activation code, even thought it was shown to me on the website and sent via mail. It made a noticeable change to my Leviathan V2 X’s sound. If the Leviathan V2 X or the BlackShark V2 USB is selected as a Windows Sound Output, I can use the volume wheel on my BlackWidow V3. However, when 7.1 Surround Sound is selected, the volume wheel does not work, and it stays at the volume level it was on before I switched outputs. Should I just remove the USB and plug the BlackShark V2 into the 3.5mm jack of the Base Station V2? I just want the devices and software to work seamlessly together, like they’re supposed to.