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BlackShark v2 X

  • May 15, 2025
  • 1 reply
  • 24 views
Y
I received the code 7.1 Surround sound, it says that the code is invalid.I want to activate THX spatial audio
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    1 Reply

    Razer.Aero
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    • Razer.AeroRazer Support
    • Razer Support
    • May 16, 2025

    Hi ufo1337,

    I’m here to help! I understand you're encountering an error while trying to activate the 7.1 Surround Sound. One probable cause for this to happen is that you installed the THX Spatial Audio instead of the 7.1 Surround Sound. To resolve your issue, please make sure to download the correct software here and follow the instructions in this article on how to activate and use 7.1 Surround Sound. If you need further assistance, please PM me your headset serial number and a screenshot showing the error so I can take a closer look at your concern. Thanks!

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