Having problem registering product also mic is very faint and very poor quality sound capture. have tried all connections and all possible sound setting adjustments. (removed photo for security purposes)
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Hi TuscanfrontQUARTZ516,
Did you purchase the device brand-new? Upon checking, the serial number has already been registered to a different account since the year 2021. Also the reseller is not yet listed as Razer’s authorized reseller. Products purchased from non-authorized dealers are often used, counterfeit, re-boxed, defective, or gray market goods. Feel free to PM me if you need further help Thanks!
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