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BlackShark v2 X headset

  • June 2, 2025
  • 1 reply
  • 18 views
Chaixy730

hi I just bought a headset last year, it seams that few days ago my headset sound become very small and sometimes the left side on the headset it does not have any sound. I already put the volume untill the max still very small sound and I have compare with my others earphone its not my device problem

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1 Reply

Razer.ScarletRouge

Hey there, ​@Chaixy730!
 

I understand you're having issues with your Razer BlackShark V2 X. No worries, let me help you! Please try these troubleshooting steps on this link to help resolve the issue: How to resolve a headset with no sound, poor or no audio, or uneven audio balance


If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!


*Thread locked to curb conversation to PM.
 

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