Hello Razer Support,
I own a pair of blackshark v2 x and my device has already been registered.However, i no longer have access to the activation code for the 7.1 Surround Sound software.
Could you please help me retrieve or reset the activation code linked to my device?
I can provide proof of purchase if needed.
Thank you in advance for your help!
Hi there,
There’s a high possibility that you have purchased a counterfeit headset. Let me double-check just to be sure. Please drop me a message via PM along with your device’s serial number so I can validate it in our database and check the registration.
*Thread locked to curb conversation to PM.
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