Blackwidow Chroma v2 not recognised by Synapse 3 | Razer Insider
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Blackwidow Chroma v2 not recognised by Synapse 3

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So recently my 2 year old razer blackwidow chroma v2 keyboard stopped having the lighting effect that i had. I checked the app (synapse 3) and it was not recognised as a device. I reinstalled synapse 3, removed drivers but still nothing. The lighting works but it is not changeable from the spectrum that comes naturally with the keyboard. The other razer devices i own (Nari ultimate, Chroma base stand, Firefly Mousemat) all's RGB and effects work perfectly and are still recognised by synapse. What should i do?
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3 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • March 19, 2020
How exactly does the keyboard appear on the Device Manager? Do you mind sending me the SN of your keyboard through PM so I can check for firmware updates?
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  • Billallas
  • Author
  • 2 replies
  • March 19, 2020
It appears as Razer Blackwidow Chroma V2.
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • March 19, 2020
Try to run repair from Control Panel>Programs and Features>Synapse>Uninstall>Repair. I need the serial number, and I'd appreciate it if you send it to me via PM.
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